# Known Limitations

The Gateway is pre-launch. Known limitations should stay visible so operators understand what is proven, partial, or still gated.

## Current Limitations

- Public self-service install is not finalized until fresh-machine evidence is attached.
- License selection is still a release gate.
- Hardware support is untested until reports populate the hardware matrix.
- Appliance path requires hardware fit, image build, update path, backup/restore, and support boundary evidence.
- MSP path remains a pilot until repeat deployment templates and evidence are ready.
- Support contact endpoints must be production-ready before broad launch.
- The Gateway does not guarantee anonymity by itself.
- Browser fingerprints, logged-in accounts, payment trails, endpoint compromise, and customer behavior remain outside the gateway boundary.

## Evidence Needed To Remove Limitations

- Install transcript.
- Route and DNS checks.
- Fallback checks.
- Recovery drill.
- Hardware report.
- Privacy posture check.
- Redacted support bundle example.

## Next Step

Start with the [install readiness review](./install-readiness.html), then attach the evidence above to remove the remaining release gates.